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Customer Letters

 

February 2008

Dear Marcelo and Elsa,

     Well, we returned yesterday from the 'expedition'.    Before we left, we didn't know what was in store for us.  Descriptions of trips can sometimes be misleading and overstating all the trip will encompass.  Not So!  Your Patagonia Expedition was unbelievable.  We were in awe from the very first steps we made in Penninsula Valdes, through the desert, into Chile, and Ushuaia. The animal life we encountered was  so close and the estancias were so desolate and beautiful in their remoteness, the hosts generous. And here we can add that the food, especially the asados, was excellent!  Our Mercedes bus was  comfortable, needed on the those 4,400 Kms of dirt roads! Our driver Jorge Jones was wonderful, and a very decent, very professional human being.  He spotted wildlife with the eye of an eagle (condor?)!
      What really made our trip was our guide, Federico Fernandes Ferrari.  He was very knowledgeable about the areas we visited (actually, very intelligent in general) and obviously very proud to be from Argentina.  He spoke flawless English and we didn't struggle with a heavy accent (his or ours), wanting to hear everything he said, and we did.   He was considerate of us all, a very polite, patient, happy and personable young man.  Federico is always upbeat and has a great sense of humor.  Both of us, as well as our travel mates, highly reccomend both Jorge and Federico for all your Patagonia trips.   Give them a raise!
          The planning and coordination put into this trip showed, and everything went very smoothly, no small task considering the length of the trip.  We want to thank you for your efforts in giving us a very memorable vacation. 
                                                      Denise and Lynwood Bryan

 

January 2008

Hello  Elsa and Marcelo. 

I apologize for not writing sooner.  We got back dec, 15 and I have been  one busy lady not even dealing with the computer'  So how can I put into words describing the whole trip'   It was the experiencer of a lifetime  beyond any expectations we could have dreamed of.  First the contacts and guides and all went perfectly. So many  planes and time schedules and every one who met us at the airport or was our contact in each place or our guide and drivers  were 100 percent  accountable and took excellent care of us and our well being' Each time we got on a plane ore contact took the passports made it all happen and didn't leave until we walked thru security to the plan.  LAN airlines was the best and My fear of flying is gone. We squeezed a lot in but the planning was perfect and just right for us,  What an adventure.  Why would people go to Europe when there is south america??   We did the trek up the inca trail,  If I had missed that I would have missed the opportunity to reflect on my life and let go of any fears or  baggage within  that doesnt serve me anymore.  The scaredness of that trek and machu pichu  changed my life forever.  We took in every minute of the whole trip with the attitude to learn whatever lessson was there and soak up every adventure as  a treasure.  The early morning flights and busy schedule was hard but no whining just gratitude to be able to have this opportunity to see this incredible land and soak up as much as possible.  The hotels were all very well located.  Doing a trip like this on your own would have been frustrating and crazy in my opinion.  The cruise was so  incredible special .  We did get to  get off at cape horn and had  the experience of suddenly the hail started coming down and felt like glass hitting our face and the winds picked up . The guides announced right before this happened everyone down the stairs NOW.  Peter and I were the last ones with a guide behind us and as the winds quickly picked up it lifted me off the ground as I felt the guide grab my pants and put me back on earth.  Every member of the cruise were so  well trained and your safety was there number one concern always.. I loved after each excursion before we got back onto the zodiacs set up was hot chocolate or whisky over glacier ice waiting,   Of course the whisky was the beverage of choice!!  The cruise was worth every dime it cost and Jessie  also felt the same .  Have you done that yourselves?  The rooms were great and the most comfortable beds.  The ship was beautiful the food great and the other passengers were so  interesting,   So well done< I just cant express how unbelievable this whole trip was and the spiritual and deepest part of our souls were forever changed and enhanced.  I have never felt stronger  healthier empowered and peaceful in my life'  The education of the history  and all who came before the Incas was  so interesting .  We soaked up every word.  But the incredible energy of the sacred valley and the hike was something so very sacred to my heart it was magical.  Peter also climbed the young mountain behind machu picchu after our tour of  machu picchu following our arrival the day before,,  Our tour guide for the first 3 hours at machu pichu was a man named cosmos.  He has written a book. Do you know who I am talking about??  We arrived there first bus in the morning and we hiked up a bit and it was totally fogged in  and as he was speaking the skies opened up  like the rising of the  curtain at the theater and there it all was in all its glory.  Of course having made the trek the day before our experience there was so much richer that those that came on the bus.  We  arrived at machu pichu at 5:30 and as we came over the ridge we saw the  whole site with not another living soul in sight as we were late.  Spectacular,<  ...... >The glory of it all was pricelife.  The moment we began the hike something came over me and I knew I was going to  be fine and let us begin.  They kept telling that the first half hour was the most difficult. I'm glad they lied,  It was all difficult and magnificent at the same time.  My asthma was not an issue  and my knee  that  I had surgery on years ago did  very well A bit sore after but now  the discomfort  I have been aware of for  many years is gone.  One blessing after another kept happening on this trip and I learned more about myself and my inner strength that has made me a wiser person.  Buenos Aires is the most beautiful city in the world. Of course we had the best seats at the dinner show.  The best of everything everywhere.  But the Loi Suites hotel in Buenos Aires took the grand prize.   Valparaiso was wonderful.  The creative and artistic  part of every where we went  is so  ahead of the States.  The food  and of course we must not forget the pisco sours!!!!    We want to go back to Buenos Aires and rent an apartment perhaps next year.   Now we would love to  do the land trip  through the parks,,,   This trip was very expensive and worth every penny.   We are so grateful for all you did and the planning to make everything run so  smoothly and professionally was amazing.   There were many other experiences and lessons for us but I think Ive gone on enough,  Of course we would be more that happy to be a referral for you  for other clients considering using  your  services or  what our experience was with the itinerary we had,    Thank you both for  all the time and effort it took for our adventure.. People ask me "Did you  have fun on your vacation?"   It seems like a sill question to me as this was a life changing adventure.   Patagonia is awesome and the history and beauty of this wonderful place should be experienced by all .  I am so blessed to have done this and to see our daughter in Santiago speaking the Spanish there that is so different than Mexico<......... >The pre columbian museum was worth the trip alone   Incredible,  Also I fell win love wit6h Pablo Neruda and his story,     We will be taking tango lessons and we fell madly in love all over again and faced our truths within and let go of whatever needed healing in our own personal relationship,  Who could ask for more in 3 and a half weeks !!!!   With full hearts and many thanks for your part in our adventure to be compare with no other   

Ginger and Peter Inglis

California, USA

 

Dear Marcelo and Elsa,

I just wanted to say thank you for providing me one of the best
vacations of my life.  Patagonia was extremely beautiful and perhaps
even more important in the era of globalization, unspoiled by hordes of
tourists.  Marcelo did a great job as tour leader.  He was knowledgeable,
friendly, and patient, and it was very easy to think of him as just an
Argentinean friend of mine who was proudly showing me the region that he
was born in and obviously loved and knew so well.

Nick Eckert

Alexandria, VA

Tour Exploring Patagonia Jan2006

 

Elsa,

Thanks for your kind email.  Our vacation was simply the trip of a lifetime!  Patagonia is by far the most beautiful land I have ever visited (and I have now visited all seven continents!).  I cannot thank you enough for giving us this wonderful experience.

I have put up a short slideshow of our vacation photos on my personal website if you would like to share our experience. 

You will need quicktime to view the slideshow and it is fairly large file (small version 11 MB, larger version 18 MB), but definately worth the download.

http://www.stanford.edu/~lchu/patagonia.html

Let me know if you like it!

Cheers,

Larry Chu, MD
California


 

I believe that the thanks should go to YOU for organizing the most wonderful Honeymoon Greg and I could have ever dreamed of. It was the best trip of our lives and a HUGE thank you to you and to the all the hotels and guides who helped us along the way. We received truly first-class service everywhere we went. And the extra mile you went to tell them all it was our Honeymoon really paid off because we got the red-carpet treatment everywhere we went!

We are so sad to be back! As you know, we were at Parque National Los Glaciares when the glacier began
to calve!! What a sight and how lucky were we!!! We will send you the photos as soon as we get them online. AND...when we were at Torres del Paine, after a grueling 4 hour hike uphill, we were rewarded with a
clear view of all three towers. How spectacular!!!! We just loved Patagonia and cannot wait to go back!

I could go on and on and on...but as you can see, it was a perfect trip.

Thank you!

Best,
Alexandra and Greg

New York

February 23, 2007

Dear Marcelo and Elsa,

ˇHola from New York! I am writing to tell you what a wonderful time I had on my trip to Patagonia.

I had a great feeling about this trip from the beginning because of Elsa. She helped me plan exactly what I wanted to see and do and offered great recommendations for each location. 

In each and every place I visited, I felt well-taken care of and safe. When one travels alone, one is always a little nervous of being ‘forgotten.’ My fears were unfounded—my guides were friendly, on-time, armed with lots of information, and very willing to help me out in whatever way I required. As a result, each excursion was wonderful! 

My favorite part of the trip was the time I spent in Torres Del Paine. Hosteria Las Torres had a more magnificent setting than I even imagined, and the guide with whom I hiked there, Jorge San Martin, was wonderful. We went to two places rarely seen by other visitors to Patagonia  (Cerro Paine and Valle Del Silencio) and it was truly the highlight of my trip.   

Thank you again, Elsa, for putting together such a wonderful adventure. I’ll be reliving it in my mind (and my photos!) for a long time to come. 

Warmest regards,

Kristine Lombardi


 

 

Thank you!!  We had a wonderful time.  My daughters called it the experience of a lifetime, especially watching a mother whale nurse her calf so close up.  Everyone was terrific (even the whales, as usual, and penguins cooperated).  Please feel free to use me as a reference ... You're the best tour operator I've ever worked with.  I've already told someone to contact you for a honeymoon in Patagonia.  I hope to be in touch in February/March for the orcas or at the very least next October. 

All the best,

Leonard Glickman

New York, USA

 



 

 

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